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Wed, Jan 17


MSBA Zoom Webinar

Creating Greater Well-Being in the Legal Profession - A Client and Counsel Partnership Model

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Time & Location

Jan 17, 2024, 12:00 PM – 1:00 PM

MSBA Zoom Webinar

About the event

A Presentation Collaboration Series led by the MSBA Well-Being Committee. Remote-only Participation | Live Zoom Webinar

Background: In 2019 and 2022, the Minnesota Supreme Court, joined by the Federal courts, the Minnesota State Bar Association (MSBA), Federal Bar Association (FBA), and Lawyers Concerned for Lawyers (LCL) hosted two well-being conferences. Materials and resources are at With the support and encouragement of this consortium and the continued involvement of LCL, the MSBA Well-Being Committee has accepted the challenge to continue this conversation with informative, practical, and inspirational programs and initiatives. This is the first program.

Description and Learning Objectives:

In a pioneering initiative, U.S. Bank and seven top law firms developed and implemented outside counsel engagement guidelines focused on well-being. These guidelines, addressing areas such as out-of-office norms and communication strategies, aim to positively influence lawyers' daily lives and work culture.

Join Ben Carpenter from U.S. Bank, along with representatives from Dorsey & Whitney and Faegre Drinker who participated in the initiative, as they share the practical application and benefit of these guidelines. This program not only covers these innovative guidelines, but also provides a framework to initiate a cultural transformation within the legal industry, showing how making small changes to how we work together can drive real, meaningful change.

During this program, panelists will share their insights on how outside counsel well-being guidelines:

Catalyze Cultural Change: When change happens in the legal profession, it's often (if not always) driven by clients. Learn how small, strategic changes, as outlined in the guidelines, can lead to significant shifts in legal practice culture.

Create Well-Being through Daily Interactions: Discover techniques for using everyday moments to improve well-being and fortify client-counsel relationships.

Drive Effective Communication: Explore methods to improve communication between clients and outside counsel to bolster well-being, prevent misunderstandings, manage expectations, and clarify needs.

Rely on Insights from Data: Analyze research, including Gallup studies, to understand the role of client influence on legal partners' well-being and the effectiveness of the guidelines.

This program offers the unique opportunity to hear from those on the leading edge of client-driven well-being prioritization and focus. You'll learn what works, what's still needed, and what it's like to work in a client/counsel relationship where well-being guidelines are in place.

At this critical time in the "well-being movement," client-driven change and innovation may be a missing piece in helping the legal profession transform into one in which lawyers and legal professionals can thrive, both professionally and personally.

Special Guest:

Welcome and introduction by Chief Justice Natalie E. Hudson.


Kendra Brodin, Founder & CEO | EsquireWell


Benjamin Carpenter, Senior Vice President & Deputy General Counsel | U.S. Bank

Julie Landy, Partner | Faegre Drinker Biddle & Reath, LLP

Patrick Courtemanche, Chief Marketing & Business Development Officer | Dorsey & Whitney LLP

CLE Credits:

1.0 Standard CLE Credit | Event Code: TBD



Registration Deadline: January 15, 2024. To register after that time, email the program manager.

Remote Participation: Remote instructions will be emailed to you the day prior to the event. A calendar file with a Zoom link is available for download in the automatic receipt.

Program Manager: Geen Mui |

Accommodations: We are committed to creating an inclusive environment in which all members can participate fully. If you need reasonable accommodations to participate in this event, please notify the program manager with at least 72 hours notice prior to the meeting to allow sufficient time to make arrangements for accommodations. Thank you.


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